Shipping policy

Shipping Policy

We currently ship to countries within the European Union (EU/EEA).

Processing time
Orders are processed within 1–3 business days.

Delivery time
Estimated delivery is 10–30 business days depending on the product and destination. Delivery times vary by supplier and may be shorter for select items. We are working to reduce delivery times through EU-based fulfillment partners.

Shipping costs
Shipping costs are calculated at checkout based on your order and destination.

Tracking
Once your order ships, you will receive a tracking number by email where available.

Delays
While we do our best to meet estimated delivery times, delays can occasionally occur due to customs, weather, or carrier issues beyond our control.

Questions
Contact us at elht@helt-co.com for any shipping questions.